Frequently asked questions

We get a lot of good questions—and we love answering them. We’ve compiled a short list of the most commonly asked questions people have for us.

If you have a question that isn’t answered here, please get in touch with us.

Why Eco-Max?

This is a great question—and one we’re always happy to answer. If you’ll bear with us, there’s a lot to know about who we are and what we do.

Eco-Max is truly Green. We strictly formulate our products with plant-based ingredients derived from renewable and sustainable resources. As a result, our cleaners are safe to use and have an extremely low impact on the environment. For example, our Hypoallergenic Glass Cleaner is less toxic than vinegar!

Odour is a common problem in many cleaning situations. With this in mind, we’ve formulated many of our products to include 100% therapeutic grade essential oils—providing you with a natural, effective tool for dealing with pesky odours, all while receiving the aroma therapeutic benefits from the essential oils themselves. We will never incorporate synthetic fragrances into our cleaners and we’ve created hypoallergenic, scent-free formulations of our common household cleaners for sensitive individuals.

Our cleaners are EcoLogo™ certified by Environment Canada. But we don’t stop there. Third party testing has revealed that Eco-Max™ Green cleaners far exceed the requirements laid out for EcoLogoTM certification. We’re happy to share these results with you, and they can be found in the ‘learn more’ section on every product page.

By choosing Eco-Max, you will be using a leading Green cleaner that is both safe to use and safe for the environment.

Are Eco-Max green cleaners certified green?

Yes, we have a wide variety of cleaners that meet and exceed EcoLogo™ certification requirements. We do have a small selection of non-certified cleaners, simply because no category exists in the EcoLogo™

Are you a Canadian company/brand?

Yes, we are. We’re completely Canadian-owned and family operated. We’re very thankful to Canadians nationwide for their continual support over the years.

Are your products made with green electricity?

Yes! Our office and manufacturing facility is powered by 100% green electricity from Bullfrog Power. We are always trying to think of new ways to reduce our carbon footprint.

Are Eco-Max natural cleaners available in the United States?

Yes, they are. Please contact our toll-free number: 1-888-538-3300.

Can I purchase Eco-Max cleaners directly from you?

Yes, you can. You may visit our store by clicking here. We offer free shipping across Canada on orders of $50 or more. Get your friends together and save!

Do you manufacture your own products?

Yes, with exception of one product. We take pride in formulating our products at our modern facility in Ontario, Canada. We believe in offering the highest quality Green cleaners, which is why we strive to keep a close eye on manufacturing processes and continue to develop our own formulations.

Do you use synthetic fragrances in your products?

Nope, not a single drop. We only use 100% therapeutic grade essential oils—which naturally provide aroma therapeutic benefits.

Do you test your products on animals?

No, we absolutely do not. We love animals just as much as you do.

Is Eco-Max available for office buildings and other institutional uses?

Absolutely! Our primary focus has been developing environmentally friendly cleaners specifically for commercial and institutional use. In fact, many notable organizations across Canada (Environment Canada, Canada Post, Bell Mobility, TELUS, Royal Bank, Scotia Bank and more) use Eco-Max to clean their facilities daily.

See our full range of concentrated and ready to use Eco-Max commercial cleaners here. They are available in a variety of sizes from 4L jugs to 1000L totes.

I would like to distribute Eco-Max products!

Hey, that’s not a question! We’re always open to new opportunities. Feel free to contact us with your proposal.

My laundry wash is a different colour than the jugs on the store shelf, is this normal?

Yes, this is completely normal. While we make every effort to maintain a consistent look across our cleaners, some of our laundry washes may differ in colour due to particular ingredients found in each bottle or jug.

Additionally, some of the botanical ingredients used in our laundry washes naturally change colour from a clear, water-like appearance to a clear, straw-like colour over time. Not to worry, though—this change is purely cosmetic and will not affect the performance of the product.

Where can I purchase Eco-Max products?

Our cleaners are available in health food stores and organic markets across Canada.

You may also purchase online directly from our store (Canadian residents only) or from one of the retailers listed here.


Recent posts

Green for the Win: Why Natural Cleaning Products Are Better

March 15, 2018

Eco-Max was created so both retail and commercial consumers could clean their homes and businesses without the use of harsh…

Read More ›

Meet the Eco-Max Family

February 16, 2018

Many of you who use our products know how effective they are, but aren’t truly aware of the history…

Read More ›